PBM audits

Prepare for PBM audits before the letter arrives.

Most recoupments start with a small billing error. RXLens finds the claims most likely to be audited, helps your team correct them and keeps dated proof that the correction was made first.

Rankedclaims by audit exposure
Reverse and rebillplain steps for every correction
Dated prooffor every fix
Every deadlinetracked for each audit letter
Before an audit

Correct it before they find it.

Each correctable claim comes with a plain fix sheet for your technician. The correction is made in your pharmacy system as usual, and RXLens records the date.

  • Claims ranked by audit exposure
  • Plain reverse and rebill steps
  • Documentation reminders where a rebill is not the answer
  • A dated certificate for each correction
When the letter arrives

A complete response, on time.

Audit letters are logged with their deadlines, matched to your claims and answered with a packet built from your records.

  • Desk and on-site audit tracking
  • Claims in the letter matched to your records
  • Corrections made before the notice highlighted
  • Recoupment and extrapolation reviewed
Defense packetlive
PBM 2 desk audit
ItemWhereStatus
Cover letterPreparedReady
Claims in the letter12 claimsMatched
Evidence on file11 of 121 missing
Corrections made before notice4 claimsReady
Sample dataDue in 12 days
Audit protection

Audit protection

Audit exposure

See how your claims look to a PBM auditor.

Correction records

Every fix dated and kept on file.

Audit letters

Deadlines, claims and responses in one place.

Recoupment review

Recoupments and extrapolations checked before you pay.

How it works

From the record to your team.

01

Exposure found

Claims most likely to be pulled.

02

Corrected

Reverse and rebill in your system.

03

Proof kept

A dated record of the fix.

04

Audit answered

With the evidence already assembled.

Questions

About pbm audits.

Does RXLens change claims for us?
No. RXLens tells your team what to correct. The correction is made in your pharmacy system.
What about claims that cannot be rebilled?
Some findings call for documentation rather than a rebill. RXLens says which, and what to keep on file.
Is this for genuine errors only?
Yes. Corrections are for real clerical errors, within the payer's window and in line with the provider manual.
Keep exploring

More of the platform

Find out what your pharmacy is owed.

A short screen share with our team. We will walk through the morning list, an underwater claim from appeal to payment, and audit preparation, using sample data.