Refunds owed

The refunds you are owed, matched claim by claim.

Refunds arrive from several sources on different schedules. RXLens matches each expected refund to the claim it belongs to, so you know what arrived, what is late and what is missing.

MFPMedicare negotiated price refunds
Manufacturerrefunds and recoveries
Return to stockreversed before the window closes
Every claimexpected refund against received
Medicare negotiated price

Know whether every MFP refund arrived.

For drugs with a Medicare negotiated price, RXLens compares the refund you should receive with what was actually paid, claim by claim.

  • Expected refund for each eligible claim
  • Refunds received, short or late
  • Claims with no refund at all
  • Dispute letters when a refund does not arrive
MFP refundslive
September
ItemWhereStatus
Eligible claims142 claimsMatched
Refunds received128 claimsPaid
Short payments6 claimsReview
No refund yet8 claimsFollow up
Sample data14 to follow up
Return to stock

Filled, billed and never picked up.

Prescriptions left in will call are flagged before the reversal window closes, so the claim is reversed and the stock goes back on the shelf.

  • Daily will-call check
  • Reversal reminders by PBM window
  • Inventory returned to stock
  • Reversed claims recorded
Every refund source

Every refund source

MFP refunds

Medicare negotiated price refunds matched to each claim.

Manufacturer refunds

Recoveries owed by manufacturers, tracked to receipt.

Refund disputes

Letters prepared when a refund is short or missing.

Cash flow view

What is expected, received and outstanding this month.

How it works

From the record to your team.

01

Claims matched

Each eligible claim identified.

02

Refund expected

The amount you should receive.

03

Payment compared

What actually arrived.

04

Follow up

On anything short, late or missing.

Questions

About refunds owed.

Do we need a refund file?
Load the payment files you receive and RXLens matches them. Until a file is loaded, those claims show as waiting.
Does this cover all Medicare negotiated price drugs?
Yes, for the drugs with a published negotiated price in effect.
Can we see refunds by location?
Yes, for pharmacies with more than one store.
Keep exploring

More of the platform

Find out what your pharmacy is owed.

A short screen share with our team. We will walk through the morning list, an underwater claim from appeal to payment, and audit preparation, using sample data.