Underpaid claims and MAC appeals

Stop filling at a loss. Appeal it, and collect it.

RXLens finds every claim paid below your acquisition cost, prepares the MAC appeal for each PBM's process and deadline, and follows the appeal until the payment arrives.

Your invoicescost set from what you actually paid
Every PBMits own appeal process and deadline
Until paidevery won appeal followed to payment
By planeffective rate and fees compared to contract
Underwater claims

Every below-cost claim, by drug, PBM and plan.

Reimbursement is compared with your own acquisition cost, not a national average, so the claims you see are the ones actually losing money.

  • Underwater claims by drug, PBM and plan
  • MAC appeal packets prepared to each PBM's requirements
  • Appeal deadlines tracked
  • Won appeals followed until the money arrives
Underwater claimslive
This month
ItemWhereStatus
Generic A 40 mgPBM 1Appeal ready
Generic B 10 mgPBM 2Appeal ready
Brand C inhalerPBM 1Won, paid
Generic D 500 mgPBM 3Won, not paid
Sample data4 claims under cost
Payment check

Make sure what was promised is what was paid.

Claims paid short, paid late or not paid at all are listed, along with the fees and rates each PBM actually paid against your contract.

  • Short, late and unpaid claims
  • Dispensing fees compared with your cost to dispense
  • Effective rate and DIR by PBM
  • State reimbursement protections where they apply
Where RXLens looks for money

Where RXLens looks for money

MAC appeals

Prepared for each PBM, with a record of every outcome.

Payment follow-up

Won appeals and short payments tracked until paid.

Contract rates

What each PBM paid against what your contract says.

Smarter purchasing

Items losing money, and the lowest-cost source you already use.

How it works

From the record to your team.

01

Find it

Claims paid below what you paid for the drug.

02

Prepare the appeal

To that PBM's process and deadline.

03

You file it

Your team submits the appeal.

04

Follow the money

Until it arrives in your account.

Questions

About underpaid claims and mac appeals.

Does RXLens file the appeal?
RXLens prepares the appeal. Your pharmacy files it, since PBM processes differ by plan and state.
Which cost does RXLens use?
Your own acquisition cost from your invoices.
Does it cover all PBMs?
Yes. Each PBM's appeal process and deadline is tracked separately.
Keep exploring

More of the platform

Find out what your pharmacy is owed.

A short screen share with our team. We will walk through the morning list, an underwater claim from appeal to payment, and audit preparation, using sample data.