Billing and claims

The claim is written from the record that proves it.

Veridence writes the institutional claim from the same chart, MDS and coverage record your team already keeps, then follows it until it is paid. A claim with anything missing is held with the reason, never sent.

837Iinstitutional claims built from the record
270 · 271eligibility checked before the stay
835payments read and posted for review
Per claimreceivables, never netted
Claims

No claim leaves with a gap in it.

Every claim is checked against the billing profile, the coverage, the charges and the MDS before it is written. What is missing is named, with who fixes it.

  • HIPPS code taken from the MDS, never rebuilt
  • A missing charge holds the claim, it is never sent as zero
  • A claim already billed is not written twice
  • A person releases every file before it goes
Billing and claimslive
This month
ItemWhereStatus
Medicare Part A, 14 claimsBuiltReady to release
Medicare Advantage, 6 claimsHeldAuthorization
Medicaid, 22 claimsBuiltReady to release
Private pay, 3 claimsHeldMissing charge
Sample data2 held
After the claim

Know where every claim stands.

Acknowledgements, status responses and payments are read back against each claim, so a claim nobody has heard about is flagged as silent rather than shown as in process.

  • Claim status tracked from submission to payment
  • Denials listed with the payer's reason
  • Receivables aged from the day each claim was sent
  • Credits shown apart as possible overpayments
Built into the record

Billing, in the same record

Eligibility

Coverage checked with the payer before and during the stay. The response is evidence; a person verifies it.

Prior authorization

Medicare Advantage requests and the plan's answer, recorded against the resident's coverage.

Resident accounts

Charges, payments and statements for each resident, with adjustments approved by a second person.

Resident trust

The residents' own money kept separate from the facility's account, and never used as a payment.

How it works

From the chart to the payment.

01

Month closes

Coverage, MDS and charges are checked for every resident.

02

Claims built

Complete claims are written; incomplete ones are held with the reason.

03

Released and sent

A person reviews and releases each file.

04

Paid and posted

Payments are read back and matched, claim by claim.

Questions

About billing and claims.

Can we keep our current billing system?
Yes. Veridence can hand the month to your own billing system instead, with every claim line and its blockers.
Who approves claims before they go out?
Your team. Veridence builds the file and a member of your business office reviews and releases it.
Which editions include billing?
Billing and claims come with the Financial add-on, available in every edition.
Keep exploring

More of the platform

See your facility the way a surveyor will.

A short screen share with our team. We will walk through the daily view, a mock survey and month-end Triple Check, using sample data.